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Terms of Service

Last updated: October 2026

These Terms of Service (“Terms”) govern your use of MyShp. By creating an account or using the service, you agree to them. If you do not agree, please do not use MyShp.

1. What MyShp is — and is not

MyShp lets you publish a hosted product catalog and turn a filled cart into a structured order message that is delivered through WhatsApp to the seller’s chosen number.

MyShp is not a payment processor, a marketplace or a delivery service. We do not process payments, hold funds, guarantee fulfilment, or take part in the sale between a seller and their customer. Payments, pricing, delivery, returns and any disputes are handled directly between the seller and the customer.

2. Accounts

  • You must provide accurate information and keep your login credentials secure.
  • You are responsible for activity that happens under your account and stores.
  • You must be old enough to enter a binding contract to use MyShp for business.

3. Your content and licence

You keep ownership of the products, images, text and other content you upload. You grant MyShp a limited licence to host, store, reproduce and display that content solely to operate and provide the service — for example, to serve your catalog and its images to the customers you share it with.

You confirm that you have the rights to everything you upload and that it does not infringe anyone else’s rights or break the law.

4. Acceptable use and prohibited items

You agree not to use MyShp to list, promote, or sell any illegal, harmful, or inappropriate items. Specifically, you may not list:

  • Controlled substances, prescription medicines without authorization, or narcotics.
  • Weapons, firearms, ammunition, explosive devices, or hazardous toxic materials.
  • Adult, pornographic, sexually explicit, or non-consensual merchandise and services.
  • Counterfeit merchandise, pirated software, replicas, or copyright/trademark infringements.
  • Stolen property, counterfeit currency, fraudulent schemes, or deceptive practices.
  • Regulated animal parts, ivory, endangered species, or protected wild flora.
  • Content promoting hate speech, terrorism, violence, harassment, or discrimination.
  • Unlicensed tobacco, vaping goods, alcohol, or gambling services.

We may immediately suspend or remove any store that breaches these rules, or that we reasonably believe puts MyShp, its users, or the public at risk.

5. Free service

MyShp is free for every store. There is no paid tier, no product limit, no trial period and no expiry. We may change or withdraw features over time, and will give reasonable notice of material changes.

6. Orders, payments and fulfilment

Orders are messages, not contracts with MyShp. When a customer sends an order, it is the seller’s responsibility to confirm it, agree payment and delivery terms, and fulfil it. MyShp does not verify sellers, products or customers, and does not guarantee that any order will be completed.

7. Third-party services

MyShp relies on third-party services, including WhatsApp for messaging, and providers for hosting, databases and image delivery. Your use of those services may be subject to their own terms. We are not responsible for third-party services we do not control.

8. Intellectual property

The MyShp name, logo, software and design are owned by us or our licensors and are protected by intellectual-property laws. These Terms do not grant you any rights to our brand or software beyond the right to use the service as described.

9. Availability and changes

We work to keep MyShp available and reliable, but we provide it on an “as is” and “as available” basis and do not promise uninterrupted service. We may modify, add or remove features over time.

10. Disclaimers

To the fullest extent permitted by law, MyShp disclaims all warranties not expressly stated in these Terms, whether express or implied, including fitness for a particular purpose and non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, MyShp will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or related to your use of the service.

12. Termination

You may stop using MyShp and delete your account at any time. We may suspend or end your access if you breach these Terms or if we are required to by law. On termination, the licence you granted us to host your content ends, subject to any retention required by law.

13. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law rules, and the courts located there will have jurisdiction, unless mandatory local law provides otherwise.

14. Changes to these Terms

We may update these Terms as the service evolves. When we do, we will revise the “last updated” date above and, for material changes, notify sellers.

15. Contact us

Questions about these Terms? Email support@myshp.link, or use the contact page.